Provision of Services
This group includes recommendations regarding the services provided by the Health App: use guides, contact mechanisms for possible inquiries, and aspects regarding e-commerce and an efficient use of the bandwidth for downloads or advertising.
Technical Support/Inquiries
Recommendation 16. The health App has a support system about its use.
Recommendation 17. The health App offers a contact mechanism for technical support with an assured and fixed response time.
E-Commerce
Bandwidth
Recommendation 19. The health App makes an efficient use of communications bandwidth.